FAI Season Ticket 2023 - Frequently Asked Questions

FAI Season Ticket 2023 - Frequently Asked Questions

Q. Where Do I Renew or Purchase a Season Ticket for the 2023 Season?
A. Season tickets can be renewed from Tuesday 11th October by logging into your FAI Ticketmaster account www.fai.ie/myaccount


Public sales start Thursday 24th November


Q. Which matches are included in the 2023 FAI Season Ticket?
• Entry to all home Senior Men’s International UEFA Euro 2024 Qualifiers in Aviva Stadium and International Friendlies – minimum of 6 games in total.
• Entry to all home UEFA Under-21 Championship International games in Tallaght Stadium

Q. Do I receive any additional benefits with my Season Ticket?
Enjoy a range of Green Benefits as a valued Season Ticket Holder. Across the season experience exciting options like ‘chances to win’ competitions, discounts, ticketing priority and access to Pre-Sales before anyone else..


Exclusive Benefits*:

  • Guarantee your seat for the entire 2023 season
  • Interest free payment plan options
  • Priority purchase for Season Tickets 2024
  • Pre-Sale access to purchase additional tickets for MNT games
  • Access to Pre-Sale on all WNT matches in Tallaght Stadium
  • Access to Pre-Sale on FAI Cup Finals Tickets
  • Free e-transfer of your Season Ticket for use by friends and family** (**Student / Child Tickets exempt)
  • Access to exclusive Competitions;
  •     Mascot for a day
  •     Win a signed framed jersey
  •     Summer Soccer Schools Places
  •     Win a corporate box for you and 11 friends
  • 10% Discount online and instore with Intersport Elverys
  • Receive discounts available from our partners

***Subject to availability. Terms & Conditions apply.

Q. Will I Be Able To Keep The Same Seat In The Aviva Stadium?
There will be an option to secure your usual seat from Thursday October 13th when renewals open.

Q. How Much Will The 2023 Season Ticket Cost?
The following price categories will be available for 2023. We are delighted to confirm that we are maintaining a prize free for the 2023 season, for all current ticket holders who renew within the Save your Seat window.

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*Booking fees apply

Notes

  • Limited availability in specified areas of the stadium.
  • Children under the age of 16 years old and tickets must be purchased with at least 1 Adult Season Ticket.
  • The Family Ticket package caters for 2 Adults and 2 Children under the age of 16 years old.

Will there be a separate season ticket package for the Ireland Women’s National Team?
This is something that we are exploring due to growing demand in the Women’s team and plan to finalise in the coming weeks

How do I to renew my current season ticket(s)?
To renew your tickets go to the link below and log in to your account.

If you have forgotten your password, then click on the Forgot Your Password button. You will then be emailed a temporary password. Once you have received the temporary password you can use it to log in to your account.

Book online www.fai.ie/myaccount

What payment options do I have when renewing my season tickets?
You have three different payment options.

  1. Pay in full
  2. Renew now – pay €1 and pay balance at a later date (01st March)
  3. Pay in two equal instalments, one of which is due on purchase. Second instalment is due on 01st March

How do I pay my invoice?

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How do I know what seats are included in my invoice?
Click on the Pay Now button and you will be able to review your seats before you purchase.

You can also remove any seats that you no longer wish to keep for 2023

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How do I upgrade/select different seats?
A better selection of tickets may become available after the renewal process is complete. If you renew your current season ticket you will get the option to upgrade or change seats after the renewal process is finished.

The upgrade/change seat window will open on 07th November 2023. You must renew your current seats to gain access to the upgrade/change seat window.

If you do not renew your current seats you will not be able to purchase new season tickets until public sale opens on November 24th

I am 15 years old, can I buy a children's season ticket?
Due to Aviva Stadium regulations all children under the age of 16 years must be accompanied by an adult so one adult or student season ticket must be purchased with one or more children’s season tickets.

When is the closing date for renewal of existing season tickets?
Season ticket renewals (save your seat) will end on Thursday 03rd November at 10am

I Have Lost My Customer Number/Password To Log In To My Account, How Do I Get This Information?
Visit www.fai.ie/myaccount and click on the Lost Password option, then enter your email address and your details will be sent to you.

If you do not have an FAI account, please enter your email address in the box marked "I don't have an FAI Account Manager account". Click continue, fill out the form and read/agree to the terms and conditions.

How do I renew if I cannot access the internet?
You can contact the FAI Ticket Office by calling 01 8999505 or by emailing customer-relations@fai.ie
Alternatively, you can contact Ticketmaster by emailing sportstickets@ticketmaster.ie

What happens if an existing season ticket holder wishes to increase or decrease the number of seats or change to a different price category?
Customer can remove seats from their invoice that they no longer wish to purchase.

For new seat purchases – Customers can do this during the renewal phase

I purchased multiple season tickets on my account last year and now want each person involved to have their individual name printed on their personal season tickets?
This will be possible, but all details will need to be emailed to customer.relations@fai.ie quoting your customer account number.

Will the season ticket be a plastic card?
No - we are no longer producing plastic cards. Your tickets will be in digital format and will be available in your account to download or transfer, in advance of every fixture.

Fans with a Disability

Are Season Tickets available to fans who are wheelchair users?
Yes seats are available in all general admission areas for wheelchair users and this includes a complimentary seat for an accompanying carer.

What are acceptable forms of proof of disability?
A photocopy of the applicant’s proof of receipt of disability allowance, official disability cert/parking pass or a photocopy of a GP letter stating your disability, dated within the last two months.

Due to my disability, I need a guide/assistant to attend a match in the Aviva Stadium, does my guide/assistant have to purchase a ticket?
Evidence of the need for a guide or assistant must be made available to Ticketmaster. If accepted the guide/assistant will receive a ticket free of charge.