Technical details of your visit to FAI websites are recorded. These include IP addresses, browser details and web search terms. This information will only be used for statistical and site management purposes. And to help us make our site more user friendly.
The FAI will not collect any personal data about you on its website, apart from information, which is submitted via web forms, or information volunteered via email. Any information provided in this manner, is not made available to any third parties, and is used by the FAI solely for the purposes for which it is provided and will not be added to a mailing list nor made available to third parties. On some occasions you may be able to order products or services, request information, subscribe to marketing or support materials, register yourself, or apply for a job at the FAI. The types of personal information you provide to us on these pages may include name, postal address, phone number, e-mail address, user IDs and passwords, billing and transaction information, credit card information, contact preferences, educational and employment background and job interest data.
To personalise our websites, services or communications and improve our products and services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, and experiences with our products or services. Providing this additional information is optional.
This includes data about usage and service operation that is not associated with a specific personal identity. The FAI collects and analyses non-personal information to evaluate how visitors use the FAI websites.
The FAI is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children's online activities and interests.
How the FAI uses your information
The FAI uses your personal information to provide you with information, products or services and to help us better understand your needs and interests. Specifically, we may use your information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits, to personalize promotional offers and to personalise FAI websites. We will disclose your information to your service providers and agents for these purposes. Occasionally we may also use your information to contact you for market research regarding FAI products or services. We will give you the opportunity to choose your privacy preferences regarding such communications.
Who the FAI shares your information with
The FAI will not sell, rent or lease your personal information to others. The FAI will not share your personal information with third parties except in responding to your requests for products or services. Your permission will be requested when you submit your information. The FAI may share customer information across FAI departments. The FAI will not share personal information with any other third parties without your permission, unless required by law .
Your privacy preference and opting out
To opt-out of receiving communications you have expressly requested (such as e-mail newsletters etc.), use any of the following methods:
Access to and accuracy of your information
The FAI strives to keep your personal information accurate. You may write to the FAI Webmaster at any time to rectify any inaccurate data recorded about you. There is no charge for this facility.
We will provide you with access to your information on request by writing to the FAI Webmaster with a postal order/cheque or bank draft for â‚¬6.00 together with proof of identity.
Retention of Data
This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. Once we receive your email transmission, we make our best effort to ensure its security on our systems.
Changes to this statement
If there are updates to the terms of FAI's Privacy Statement, we will post those changes on our website www.fai.ie and update the revision date in this document, so you will always know what information we collect online, how we use it, and what choices you have.